Real Estate CX Event in the UK | State of the Workplace:
What Experience Drivers are Accelerating the Office Comeback
SAVE THE DATE
08.10.2024
Boost occupancy
rates
Drive building utilisation
and mitigate voids.
Maintain
margins
Boost financial
performance.
Maximise capital expenditure
Prioritise and validate investments.
Transform Your Rental & Commercial Property Operations
What if you could…
Reduce costly delays and legal disputes by identifying pain points early with AI-powered insights
Identify
key decision drivers
Use “Experience”
as a differentiator
Amplify satisfied customers’ voices, driving referrals
Leverage
sentiment
at renewal
Reduce
controllable
churn
Create
value-added experiences
Mitigate
voids
Win customer loyalty by improving each experience
Bring customer-centric culture to life in your organisation
“Resonate allows us to learn, adapt and best serve our customer in a changing retail environment.“
Madeline Harris
National Customer &
Communications Manager
Rebel Sport
“Resonate has been helpful to gain family and staff feedback.”
Brooke Doherty
Childcare Centre Director
Thrive Early Learning Centre
“A key enabler for my business!”
Samuel Krishnamoorthy
Head B2B – Country Head
brillen.de
“Highly recommend Resonate for their CX knowledge and expertise.”
Beck Davis
Customer Experience Lead
Bluescope
“Resonate allows us to see the drivers that customers are happy and unhappy with.”
Jennifer Karcz
Store Manager
Super Cheap Auto
“Powerful platform for providing valuable real time insight on customer satisfaction levels.“
Samar Ahsan
Manager
St. Johns Ambulance
“Seamless integration, collaboration and support.“
Rajender Singh
IT Application Support Officer
Latrobe Community Health Service
Create a difference at every stage of your Voice of the Customer (VoC) program
Getting to know your customer’s full journey helps you break silos and make improvements which affects the whole journey rather than single touch points.
Gather real-time feedback at every touchpoint
Use AI to uncover sentiment and friction points
Drive improvements by engaging teams to close the loop on feedback quickly and efficiently
Improve customer experience continuously to compete with disruptions
Discover the trends
Our AI-native text analytics engine helps you identify the trends and topics as they develop, giving you richer insights about each part of the customer journey.
Find the sentiment
Together with the topics and trends, discover the customer sentiments and find out the things you are doing well and the ones you need to improve.
Plan action
AI-based root cause analysis and closing the loop workflow within each touch point provides you opportunity to tackle the pain points more efficiently.
Drive higher occupancy,
reduce churn, and unlock new
revenue opportunities today.
See how leading brands are driving market share using our AI-powered CXM
…and many more.
Case Studies
Positioning Workspace Group as a customer-centric organisation
Discover how Workspace Group streamlined processes and drove sustainable growth in the real estate industry.
“I was very impressed with how quickly Resonate CX was able to get things set up and in place, including helping redesign our survey and launching their full reporting suite.”
Greg Absalom
Customer Insight Manager
Workspace Group
Ready to start your journey of customer centricity?
Talk to one of our team members to see how Resonate’s CXM platform can transform your business.
Related Resources
Report
State of the Workplace: What Experience Drivers are Accelerating the Office Comeback Report 2024
Get first-hand insights on key experience drivers for a successful office return
CX News
Resonate CX Achieves Multiple G2 Accolades, Cementing Its Position as a Customer Experience Leader in 2024
Resonate CX has secured multiple accolades from G2, the leading business software and services review platform.
Blog
Customer Satisfaction Surveys: A Comprehensive Guide
Map Your Retail Customer Journey to Success! We reveal a winning strategy to optimize each stage – from pre-shop research to post-purchase engagement.
