MARKET INSIGHT REPORT
State of the Workplace: What Experience Drivers are Accelerating the Office Comeback
Get first-hand insights on key experience drivers for a successful office return
Real Estate Report UK 2024
Insights you can expect from this report
Our comprehensive report uncovers the crucial customer and employee experience factors that drive the transition back to the office.
Preferences
Know the elements of the office experience that employees value the most
Experience drivers
Get insights into what would make employees come into the office more often
Deterrents
Understand the pain points that stop people from coming into the office or reduce the frequency of coming into the office
Employee experience (EX) insights
Get insights on occupiers and end users’ workplace preferences.
Key investment strategies
Navigate changing trends effectively and equip yourself with proven investment strategies
Understand reasons for churn
Get customer experience insights from tenants to understand reasons for churn
This report will bring valuable insights to
Chief Executives and Senior Management
Use the insights to decide on investments in the end user experience and to prevent tenants from churning.
Middle Management
Uncover the truth about how the overall customer experience can be the difference between success and failure for your company’s bottom line and profitability.
Real-Estate Site Managers
This report will provide the knowledge and strategic direction necessary to optimise day-to-day real-estate operations, improve customer experiences, and ultimately drive sales growth.
Related Resources
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Workspace Group Case Study
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Introduction to Launching Successful CX Programs
Learn how NPS works and understand closed-loop feedback to elevate your CX strategy.
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