Resonate CX Event
Enhancing Customer Experience in Childcare Services
Get access to a webinar that delves into the evolving landscape of early childhood education and after-school care. Our comprehensive report, unveiled at the Resonate Childcare Opportunities Event in 2022, is your guide to understanding customer needs, uncovering growth opportunities, and navigating the “new normal” in childcare services.
Have you ever wondered what could improve Childcare Customer Experience?
What are the main factors influencing parents’ decisions to send their children to childcare centres?
How can your service adapt to the changing needs and preferences of parents in 2022?
What strategies can increase your service’s usage, enrollment, and overall customer satisfaction?
This video will bring valuable insights to
Insightful Analysis
Discover the key reasons why parents opt for specific childcare services and what they value the most in 2022.
Growth Strategies
Learn how to increase enrollment, enhance the lifetime value of your services, and more.
Future Trends
Uncover what future users are looking for and the additional services they are willing to pay for or switch to.
Opportunity Identification
Find out how to spot and leverage childcare customer opportunities in 2022.
Whether you’re a childcare service provider or operate OSHC services, this webinar and report will equip you with the knowledge and tools needed to understand your customers better, identify both opportunities and risks in the industry, and craft experiences that attract and retain families.
Embrace the future of childcare with us and elevate your service to meet the evolving needs of families in 2022 and beyond.
Event Gallery
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
Related Resources
Report
Childcare Customer Opportunities 2024 Report
An Essential guide to understanding evolving customer needs, identifying growth opportunities, and navigating the future of childcare services.
Blog
The 2024 Guide to Winning in Childcare CX: Insights & Strategies
The Childcare CX and Outside of School Hours Care (OSHC) landscape is expanding.
Report
Childcare Customer Opportunities 2022 Report
The ultimate report for Early Childhood Education and After School Care Services Providers who want to understand their customers and identify growth opportunities
