Resonate CX Event
Current State of Brick-and-Mortar Retail Customers: Market Research Event 2025 | United Kingdom
Join us for an exclusive executive breakfast as we unveil the Current State of Brick-and-Mortar Retail Customers: UK Market Research Report 2025.
25 Feb 2025
07:30AM to 9:30AM
Radisson Blu, Bloomsbury, London
What you can expect
Gain insights about trending consumer mindsets, behaviours, expectations and deterrents.
Learn how to optimize CX management to gain better insights about your own customers.
Walk away with insights that help you inform retail strategies and marketing tactics.
Event Gallery
Optimise your In-store Retail Customer Experience
Key to gaining conversions in emerging segments
Growing the basket size in a shrinking market
The hidden CX pitfalls that are costing you conversions
Tap into the psychology of impulse buying using CX
What is the dream shopping experience that will acquire new customers?
This event will equip you with
Insightful Analysis
Growth Strategies
Future Trends
Opportunity Identification
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate.CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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Webinar
The Current State of Brick-and-Mortar Retail Customers
Join the Live Webinar on Resonate’s Market Research on the current state of Brick-and-Mortar Retail Customers.
