Resonate CX Event
Consumer Insights Report:
What CX is Driving In-Store Conversion
Consumer Insights Report: What CX is Driving In-Store Conversion
Get access to our comprehensive video report unveiled at the Resonate Consumer Insights Report: What CX is Driving In-store Conversion Event in 2024.
What you can expect
Gain insights about trending consumer mindsets, behaviours, expectations and deterrents.
Learn how to optimize CX management to gain better insights about your own customers.
Walk away with insights that help you inform retail strategies and marketing tactics.
Sydney
14.08
Novotel Sydney Darling Square Hotel
Melbourne
15.08
11:30AM to 1:30PM AEST
Novotel Melbourne
Central Hotel
Brisbane
16.08
11:30AM to 1:30PM AEST
Novotel Brisbane
South Bank Hotel
We give you the insights to optimise your In-store Retail Customer Experience
Key factors influencing purchase decisions
Most frequent frustrations or challenges
Experiences that would prompt consumers to switch stores
Factors influencing unplanned purchases
In-store experiences that would make customers stay longer
What makes a dream in-store experience
This event will equip you with
Insightful Analysis
Growth Strategies
Future Trends
Opportunity Identification
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate.CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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