Resonate CX Event

Childcare Customer Experience Opportunities 2025 | New Zealand

Join us for an exclusive executive lunch session where we unveil the Childcare Customer Opportunities Market Report 2025. Gain insights into parent priorities, evolving childcare needs, curriculum expectations, and regional trends to secure your childcare centre’s future.

08 April 2025

11:30AM to 1:30PM

Voco Auckland City Centre

What you’ll take away from this event:

Discover how to grow occupancy and reduce operational risk with exclusive insights.

Get early access to strategies that increase enrollment and lifetime value.

Receive a data-backed report on nursery trends.

Event Gallery: What to expect

Have you ever wondered what could improve Childcare Customer Experience?

Key reasons motivating parents to choose childcare centers in 2025

Evolving parental work patterns and their influence on childcare needs

Strategies to boost enrollment, usage, and lifetime value

In-depth analysis of childcare curriculums

Family-driven expectations for childcare staff

Geographical trends and regional insights

This video will bring valuable insights to

Insightful Analysis

Discover the key reasons why parents opt for specific childcare services and what they value the most in 2025 vs 2022.

Growth Strategies

Learn how to increase enrollment, enhance the lifetime value of your services, and more.

Future Trends

Uncover what future parents are looking for and the additional services they are willing to pay for or switch to.

Opportunity Identification

Find out how to spot and leverage childcare customer opportunities in 2025.

Whether you’re a childcare service provider or operate OSHC services, this webinar and report will equip you with the knowledge and tools needed to understand your customers better, identify both opportunities and risks in the industry, and craft experiences that attract and retain families.

Embrace the future of childcare with us and elevate your service to meet the evolving needs of families in 2025 and beyond.

About the speaker

Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.

Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.

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