Customer Experience Platform That Drives Revenue

AI-powered Customer Experience Platform (CXM) software to automate customer feedback and deliver real-time insights

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Let’s Make Your VoC Impactful

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Recognised for CX Excellence Spring 2026 

Supercharge Your Customer Experience

Struggling with your Customer Experience Platform? You’re not alone. Many teams face:

Sick Woman

Overwhelming data

Insights hidden in endless reports

Manual survey

Wasting hours every week

Scattered feedback

No single customer view

Slow CX projects

Months to see results

It’s Time for an AI-Powered CX Platform that Delivers:

Automated surveys & real-time insights
Unified customer feedback in one place
Faster, smarter CX decisions that delight your customers

Start turning data into action and transform your customer experience today.

Experience the Resonate CX Difference

Go live in 14 days, not months

Launch your CXM software without IT delays

Automate feedback across all touchpoints

Streamline feedback automation and remove manual survey work

Turn feedback into clear actions instantly

AI-powered customer experience analytics highlights key insights

Dedicated CX expert support

Full onboarding and guidance to ensure success

A CXM platform so good, you'd want to keep us a strategic secret

Your customers are talking—are you listening?

Resonate CX, the CXM platform built for speed and clarity, catches every signal in real time. No delays. No noise. Just insights you can act on instantly.

  • Real-time AI insights – spot every opportunity as it happens
  • Automated feedback – remove manual surveys and streamline feedback automation
  • Actionable analytics – transform data into clear customer experience analytics
  • Launch fast, grow fast – results you can measure immediately
Request a Demo

How Resonate CX Works

Step 1

Capture Feedback Everywhere

  • Multiple touchpoints: web, app, in-store, email
  • Automated collection → no manual surveys
Step 2

Analyse Feedback with AI

  • Real-time insights using AI-powered CX platform
  • Highlight trends, pain points, opportunities (customer experience analytics)
Step 3

Automate Actions

  • Trigger follow-ups and alerts automatically
  • Ensure teams act on feedback immediately
Step 4

Scale Programs Quickly

  • Launch new touchpoints in weeks, not months
  • Multi-channel feedback at scale
Step 5

Measure & Improve

  • Track NPS, CSAT, and other CX metrics
  • Turn insights into measurable business growth
We move fast
Reach out and let's chat

We promise an honest, no-nonsense session on whether we're your dream CX match

See our platform in action

Move beyond the survey. A live demo tailored to your needs

Hit the ground running

We'll have you set up and optimised with the fastest CX onboarding you'll ever experience

Request a Demo

We play well with CRMs, APIs, and HRIS — and we build the connection for you. Your existing stack, your existing workflows.

Resonate CX sits on top and makes everything smarter.

Loved by customers

  • “Resonate CX gives Clark Rubber real-time visibility into customer feedback across our entire store network."
    Matthew Gannon

    General Manager Retail Operations
    Clark Rubber

  • “Resonate CX has been helpful to gain family and staff feedback."
    Brooke Doherty

    Childcare Centre Director
    Thrive Early Learning Centre

  • “Instant actionable information, which supports the ability to address detractors and the automation of amplifying customers who champion our business.“
    James Johnson

    CFO
    Mitre 10

  • “In-depth customer experience insights into the experience of our customers that delivers.“
    Zeljko Dzambo

    NSW Cluster Manager
    Total Tools and Hardware Group

  • “Highly recommend Resonate CX for their CX knowledge and expertise.”
    Beck Davis

    Customer Experience Lead
    Bluescope

  • "The most important KPI I measure my business and staff with!"
    Samuel Krishnamoorthy

    Head B2B - Country Head UK
    brillen.de by SuperVista AG

  • "The setup was straightforward. The team at Resonate CX is a strategic partner in developing our VoC, and is always readily available to assist."
    Rebecca Skeete

    General Manager, Sales and Service
    St. Johns Ambulance NSW

  • "Resonate CX allows us to learn, adapt and best serve our customer in a changing retail environment."
    Madeline Harris

    National Customer & Communications Manager
    Rebel Sport

  • “Seamless integration, collaboration and support.“
    Rajender Singh

    IT Application Support Officer
    Latrobe Community Health Service

  • "Valuable tool to harness the voice of customer."
    Dave Hallewell

    Retail Customer Experience Specialist
    Super Cheap Auto

  • “Resonate CX provides in-depth analysis of feedback, helping organisations understand trends and insights that drive improvement."
    Melissa Falero

    Head Of Operations
    Thrive Early Learning Centre

  • "Resonate CX has been extremely helpful and insightful in my stores."
    Matt Steinbergs

    Area Manager
    Super Retail Group

  • "Overall implementation was smooth, integrating seamlessly with our existing database."
    Richard Cleary

    Customer Experience Manager
    Bright Horizons UK

  • "Easy to navigate. Great for deep diving for strategy planning."
    Rob Mason

    Store Manager
    BCF - Boating Camping and Fishing

50M+

Transformed experiences
Over 50 million experiences
turned into delight

8K+

Global super-users
Includes concurrent active users all over the world.

100+

Enterprise customers
Trusted by leading brands worldwide.

4.6/5

Market leading rating
Based on G2’s Global Rating for SaaS Companies

Trusted globally

  • rebel-logo
  • Resonate Client - super-cheap-auto-logo
  • kearney-logo
  • busy-bees-logo
  • Resonate Client - Super Retail Group-logo
  • Resonate Client - Clark Rubber logo
  • Resonate Client - MITRE 10 logo
  • thrive-logo
  • brightpath-logo
  • Resonate Client - TOTAL TOOLS logo
  • journey-elc-logo
  • Resonate client - anaconda-logo
  • latrobe-community-health-service-logo
  • Resonate Client - bcf-logo
  • Resonate Client - brillen.de logo
  • Resonate Client - macpac-logo
  • Resonate Client - jaycar-logo
  • Blue scope Logo
  • Resonate Client - SIMONDS logo

and many more...

We are the perfect CX Partner for you

See how it works in your business

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Related Resources

CX TECHNOLOGY

Customer Experience Platform
Employee Experience Platform
Complaints Experience Platform
Net Promoter Score Platform
A.I. Driven Conversational Survey
AI-Powered Text Analytics
Facial Emotion Analytics

CX RESOURCES

What is Customer Experience Management
What are the common CX Metrics
What is Net Promoter Score
Why Voice of the Customer Program
Resonate CX Blog
CX eBooks and Guides

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Tel: +44 2078 463932

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