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Negative Feedback

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Disgruntled customers are your biggest resource for improvement. If a customer complains it doesn’t necessarily mean they are going to abandon you. It’s actually a sign of commitment. Listen to our CXBites for more.

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    Dive into our CX guide for mastering closed-loop feedback and launching a successful CX program.
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    Monitoring & Optimizing your CX programs | Guide

    Master CX program strategies, avoid CX pitfalls, and overcome CX challenges with this essential guide.
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