Resonate.CX Blog

CX Industry News | Thought Leadership | Experience Management Guides & Tips

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  • The Business Impact of a Strong Customer Experience Program on Long-term Retention

    By Alvier Marqueses • January 21, 2025
    Imagine this: a customer stumbles upon your business, has an exceptional experience, and becomes a loyal advocate who not only
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  • Top 5 Customer Experience (CX) Books to Read for 2025

    By Aryne Monton • January 15, 2025
    What drives a customer to stay loyal, to rave about your brand, or to choose you over countless competitors? The
  • Put Customers at the Centre Stage, and Watch Your Business Transform

    By Aryne Monton • December 12, 2024
    Imagine for a moment that your business is a grand theatre. At the center of the spotlight stands your customer.
  • Utilising customer feedback to improve flexible workspace real estate services

    By Aryne Monton • December 4, 2024
    Wouldn’t it be great to know exactly what your tenants think—right now, in real time, and all the time? Imagine
  • How Commercial Real Estate Can Win the Office Comeback: Resonate CX’s Insights Report

    By Aryne Monton • November 14, 2024
    State of the Workplace Report Insights: A Deep Dive into Drivers of Office Comeback With businesses establishing a presence in
  • Resonate CX named a G2 Market Leader for its customer experience management platform

    By Aryne Monton • October 14, 2024
    On G2’s Fall 2024 Report, Resonate CX is proud to be officially included in the high-standing market grid for Leaders
  • Understanding the Post-Pandemic Office Market: Challenges and Opportunities

    By Aryne Monton • October 9, 2024
    New hybrid work models The COVID-19 pandemic forever shaped the office market, even 5 years later. The biggest change is
  • How to Amplify Online Reviews and Why It’s Important for Your Brand

    By Aryne Monton • September 17, 2024
    Resonate CX is at the center of Social Suite, whose primary focus is to assist businesses like yours accelerate customer delight with an AI-native…
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    How Customer Experience (CX) Drives Business Growth​

    By Alvier Marqueses • September 9, 2024
    Find out how excellent customer experiences can differentiate your brand, increase loyalty, and drive business growth.