Resonate.CX Blog
CX Industry News | Thought Leadership | Experience Management Guides & Tips
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The Business Impact of a Strong Customer Experience Program on Long-term Retention
By Alvier Marqueses • January 21, 2025Imagine this: a customer stumbles upon your business, has an exceptional experience, and becomes a loyal advocate who not only -
Top 5 Customer Experience (CX) Books to Read for 2025
By Aryne Monton • January 15, 2025What drives a customer to stay loyal, to rave about your brand, or to choose you over countless competitors? The -
Put Customers at the Centre Stage, and Watch Your Business Transform
By Aryne Monton • December 12, 2024Imagine for a moment that your business is a grand theatre. At the center of the spotlight stands your customer. -
Utilising customer feedback to improve flexible workspace real estate services
By Aryne Monton • December 4, 2024Wouldn’t it be great to know exactly what your tenants think—right now, in real time, and all the time? Imagine -
How Commercial Real Estate Can Win the Office Comeback: Resonate CX’s Insights Report
By Aryne Monton • November 14, 2024State of the Workplace Report Insights: A Deep Dive into Drivers of Office Comeback With businesses establishing a presence in -
Resonate CX named a G2 Market Leader for its customer experience management platform
By Aryne Monton • October 14, 2024On G2’s Fall 2024 Report, Resonate CX is proud to be officially included in the high-standing market grid for Leaders -
Understanding the Post-Pandemic Office Market: Challenges and Opportunities
By Aryne Monton • October 9, 2024New hybrid work models The COVID-19 pandemic forever shaped the office market, even 5 years later. The biggest change is -
How to Amplify Online Reviews and Why It’s Important for Your Brand
By Aryne Monton • September 17, 2024Resonate CX is at the center of Social Suite, whose primary focus is to assist businesses like yours accelerate customer delight with an AI-native… -
How Customer Experience (CX) Drives Business Growth
By Alvier Marqueses • September 9, 2024Find out how excellent customer experiences can differentiate your brand, increase loyalty, and drive business growth.